Sales Floor Associate / Cashier


Job Title: Cashier
Location: Kansas City, KS, United States – Legends @ Vlg West 10904 Stadium Pkwy
Job ID: 1096824


Part-time or full-time work week available with flexible scheduling

Required availability: Day shift and/or evenings, weekends

25% off employee discount


JCPenney is looking for someone who is:

  • Energetic and willing to learn
  • Enjoys working in fast paced retail environment
  • Great at customer service and personable (selling skills are a plus)
  • A team player Teamwork


General Description

As a Cashier you are accountable for the customer service and sales experience including: maintaining checkout standards; assisting with general operations such as Omnichannel, recovery and inventory; and upholding performance standards relative to shrink/safety and meeting performance standards associated with the role.

Primary Responsibilities:

  • Customer Service & Sales – Greets and assists customers while providing excellent customer service. Demonstrates WORTH behaviors consistently. Partners where needed for additional support. Actively and enthusiastic engages customer while working to resolve problems and assist with credit, rewards and gift card programs. Promotes Findmore and other programs intended to drive sales and enhance customer service.
  • Checkout Standards – Completes checkout processes including returns and re-ticketing. Assists with the signing and merchandising standards at all checkouts while stocking and merchandising Impulse Fixtures and replenishment. Proactively calls for assistance when additional help is needed in checkout. Utilizes Point of Sale on Mobile Warrior device to support line management.
  • General Operations – Assists with Omnichannel efforts as needed.  Assists with recovery, put backs and fitting room maintenance as needed. Participates in annual inventory processes
  • Performance Standards – Supports company shrink and safety initiatives. Meets established performance standards for the role on a consistent basis, including (but not limited to) the company’s iCAP program, product and service sales, customer service, profit, productivity, and attendance.


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