Frequently Asked Questions

FAQ

 

  • What are your shopping hours?

As of September 18, Legends Outlets shopping hours have been extended to:

Monday – Friday, 11:00 AM – 8:00 PM

Saturday, 10:00 AM – 8:00 PM

Sunday, 11:00 AM – 6:00 PM

Some store hours may vary, so we encourage you to check prior to your trip.

 

  • Are masks required at the Center?

Yes. The state of Kansas has issued an Executive Order that requires everyone to wear a mask in indoor and outdoor public spaces where you are unable to maintain a 6-foot distance from others. There are a few exemptions to this requirement, including children under 5, individuals who are deaf or hard of hearing and individuals who have a condition that would prevent them from being able to wear a mask. If you happen to forget yours at home, we do have disposable masks available in the Security Office, or you can purchase one from DEMDACO, Under Armour, or Old Navy if they’re in stock.

To review the full scope of the Kansas Executive Order, click HERE.  To review the Wyandotte County Order, click HERE.

 

  • What is your Center doing to keep guests and employees safe?

      Legends Outlets has implemented many new safety measures which include the addition of 20 hand sanitizer stations, posted social distancing reminders throughout the Center as well as enhanced cleaning practices and sanitation equipment.  For a full list of the steps we are taking for employee, merchant and guest safety, click here

 

  • Are all the stores open?

The majority of stores are now open. For the most current list, click herePlease note that some businesses have varying operating hours. We recommend checking a retailer’s website or calling prior to your arrival.

 

  • Is social distancing still required?

            Yes. The Wyandotte County Health Department requires everyone to socially distance themselves by 6’ from anyone outside of their household.  Common area seating and sales floors have been rearranged to help accommodate this mandate. 

 

  • What can I expect during my shopping experience?

            Each experience may be a little different depending on what store you’re in.  For example: If there are many people out shopping, you might have to wait in line before entering a store. Dressing rooms may be temporarily closed and there could be restrictions on what merchandise you’re able to try on.  Stores will also look a little different as many have adjusted layouts so your shopping experience is as safe and comfortable as possible.

 

  • Why has some of the seating in The Lawn been removed?

To help us limit and maintain the number of common area touchpoints.

 

  • Are the gloves you provide employees with latex-free?

Yes! Legends Outlets’ staff and janitorial partners only use latex-free, FDA approved gloves.

 

  • Are wheelchairs and strollers still available for guest use?

These amenities, in addition to our water fountains and kiddie rides will not be available for the time being.

 

  • I have been stuck at home with my teenagers for far too long; can I drop them off to shop for a while?

As much as we sympathize with your need for some in-home social distancing, our Parental Escort Policy is in effect at all times to further help our efforts in providing a safe, clean, and enjoyable experience for all.

 

  • Where can I find more information on the regulations and Covid-19?

Kansas Department of Health and Environment

Wyandotte County Covid-19 Hub

ReStart WyCo – Road to Recovery

CDC